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Insights & Updates from Eagle Eye

Explore our latest blogs, news articles, media coverage, and industry recognition—insights that shape the future of loyalty, personalization, and digital promotions.

Retail Personalization (10)

Happy diverse office workers team laughing together at group meeting

1 min read

19 Communication Best Practices Every Business Leader Should Know

Improve collaboration and leadership with these 19 essential communication tips - practical advice for building trust and driving business success.

Clothing store checkout cashier counter

1 min read

Retail Personalization: Created for You, Not Just Curated

Discover why retail personalization must be created - not curated - to drive deeper engagement, loyalty, and long-term customer connections.

Retail Sector

1 min read

Omnichannel Retail Trends to Watch This Christmas 2023

Discover how retailers embraced omnichannel strategies to drive customer engagement and sales during the 2023 holiday shopping season.

Loyalty Making the Most of Relationships

1 min read

Tim Mason on the Future of Loyalty and Customer Engagement

Eagle Eye CEO Tim Mason shares insights with Loyalty Magazine on loyalty's evolution, emotional engagement, and technology's role in customer connection.

Marketing in the Moment report cover highlighting real-time personalization, customer data, and digital engagement in modern retail

1 min read

Marketing in the Moment: The Power of Advanced Personalization

Discover how advanced personalization and real-time data help retailers create Marketing in the Moment experiences that drive loyalty and engagement.

Waitrose pick your own offers

3 min read

The Unfulfilled Promise of Personalized Offers

Discover the truth about personalised offers in retail and how to overcome challenges to unlock their full potential. Read the article now.

Pharmacist checking inventory in medical store

4 min read

Retail Pharmacy – Digital Personalization Beckons…

Why now is the time for digital personalization in pharmacy. Discover how loyalty tech is driving omnichannel engagement.

Woolworths store front

2 min read

Woolworths' Everyday Extra Subscription — 2023's Game-Changer in Australian Retail

Insights on two crucial aspects of Woolworths' Everyday Extra Subscription: The customer proposition and the technology behind it.

AFR - Real-Time promotions a game-changer for retailers

5 min read

Opinion — Real-time Promotions a Game-changer for Retailers

Retailers are exploring ways to digitise in-store sales so they can create one-on-one communication with shoppers and make personalised offers in real-time.

Everyday Low Price!

3 min read

Everyday Low Price Retail’s Digital Challenge — How to Connect with Individual Customers?

This blog explores the need for personalisation and the obstacles faced by EDLP retailers, as well as potential solutions.