The complete digital marketing toolkit for
eCommerce.

Cut through the digital noise with Eagle Eye AIR.

Whether you’re pure play or not, we’ve got the tools to boost your eCommerce strategy.

For retailers who do have physical stores, we understand the importance of providing a seamless omnichannel customer experience. That's why Eagle Eye AIR enables you to effortlessly execute loyalty and promotions across your online and offline channels, all on one unified platform.

From incorporating Wallet functionality onto your website for customers to easily access their offers, to ensuring real-time offer redemption at the online checkout - our solution guarantees a consistent experience for your customers at every touchpoint.

Pick Your Own Offer

What?

Let the customer decide which offer they want to use at the checkout from offers available inside and outside of their wallet.

Why?

Deliver value to your members and enable them to personalize their experience and interactions with you. In some instances, they might be saving one specific offer for a bigger transaction e.g. 10% off.

Browsing Promos

What?

Make it clear which products are featured in promotions when browsing products.

Why?

Entice customers to add products to their basket that will earn them a reward or discount.

Real-time Saving & Reward Updates

What?

Every time the basket is updated, the new savings and rewards are calculated in real-time.

Why?

Give customers visibility so they can feel smart about how much they're going to earn/save.

Universal Voucher Codes

What?

Simple, easy-to-remember codes that can be entered at the checkout for an instant reward

Why?

Form the centre of mass marketing campaigns, giving you a headline offer to communicate to your audience to drive customer in their masses to your website.

Unlimited Order Changes

What?

Customers can make changes to their order until delivery day, coupons are only locked during this period and can be changed. Once delivered, substitutions & rejections are calculated and points are credited (and coupons redeemed).

Why?

Give customers the flexibility to update their shop with complete control and visibility over their coupons and points.

Wallet Integration

What?

Full integration of wallet into your ecommerce site, customers can see what offers they have available, with the ability to load, unload and boost offers. The basket automatically calculates if they qualify as it is updated.

Why?

Provide a seamless omnichannel experience for your customers.

3^rd Party Integrations

What?

Customers can do their grocery shop through a 3^rd-party delivery company and still get recognized and rewarded.

Why?

Give customers even more flexibility of how they can earn points and more ways to extract value from your scheme by benefiting from partner propositions.

Multistage Fulfilment

What?

Points awarded in stages when each item is delivered.

Why?

Ensures customers are not rewarded upfront, this can also be used to handle returns and minimize fraud.

Personalized Offers

What?

Give customers easy, instant access to offers selected just for them.

Why?

Provide a personalized customer experience to make them feel valued as soon as they’re on your site.

Gift and Subscriptions with SFCC - eCommerce

Gift and Subscriptions with Salesforce Commerce Cloud

What?

A standard cartridge for Salesforce Commerce Cloud that supports promotions and gift cards.

Why?

Seamlessly execute gifting and subscription schemes through your existing ecommerce platform.

eCommerce use cases powered by Eagle Eye

Personalized offers
Visible personalized and open promotions whilst browsing
Real-time saving & reward updates as the basket is updated
Online only offers
Universal coupon codes
Auto apply specific discounts/coupons
Varying base earn per channel
Multi-stage fulfillment to ensure customers are not rewarded upfront or waiting for points
Gifting & stored value
Subscriptions
Integration with 3^rdparty delivery companies such as Doordash so customers can still get recognized and rewarded