1 min read
Tim Mason on the Future of Loyalty and Customer Engagement
Eagle Eye CEO Tim Mason shares insights with Loyalty Magazine on loyalty's evolution, emotional engagement, and technology's role in customer connection.
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AIR Platform: Loyalty & personalization for retailers
Eagle Eye's AI-powered platform unifies loyalty management and 1-to-1 personalization. Capture first-party data, deliver personalized experiences at scale, and measure results. Trusted by leading grocery, fashion, and hospitality brands.
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Insights, guidance, and tools to help retailers and partners get more from loyalty and personalization.
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The A-Z of Customer Loyalty→
A practical guide to building loyalty leadership in 2026 - from AI-powered personalization to real-time decisioning and ROI.
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2025 Annual Report→
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Built for retailers operating at scale
Powering loyalty, personalization, and promotions across complex, multi-channel retail environments.
Giant Eagle case study→
Transformed myPerks into a real-time, scalable loyalty platform, powering millions of personalized offers and faster, more flexible campaign execution.
Tesco case study→
Delivered AI-driven personalized challenges to millions of Clubcard members, increasing engagement and proving 1:1 marketing can scale.
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Working with technology, solution, and integration partners to help retailers deliver smarter loyalty and personalization.
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Our technology helps retailers design and manage world-class loyalty programs that capture rich first-party data - and then applies built-for-retail AI to deliver 1:1 personalization at scale.
Explore our latest blogs, news articles, media coverage, and industry recognition - insights that shape the future of loyalty, personalization, and digital promotions.
1 min read
Eagle Eye CEO Tim Mason shares insights with Loyalty Magazine on loyalty's evolution, emotional engagement, and technology's role in customer connection.
5 min read
Explore how data-driven insights are shaping the future of loyalty programs in retail and hospitality, enhancing customer engagement and retention.
1 min read
Juan Mendoza of TMW issues an apology to Omnichannel after reading the latest edition of Omnichannel Retail: How to Build Winning Stores in a Digital World
1 min read
Eagle Eye recognized by Gartner as a representative loyalty program vendor, highlighting innovation in real-time personalization and digital promotions.
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See how gamification boosts grocery loyalty programs and drives bigger basket sizes through engaging customer experiences and behavior-driven incentives.
2 min read
Eagle Eye releases the second edition of Omnichannel Retail, exploring the future of digital commerce, personalization, and connected customer experiences.
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Discover how Hudson's Bay is using Eagle Eye's AIR platform to deliver real-time, personalized promotions and drive customer engagement in Canadian retail.
4 min read
Learn how MACH architecture revolutionises customer loyalty for retailers and promotes personalised experiences at scale.
4 min read
Discover how MACH principles revolutionise technology architecture empowering Eagle Eye to deliver innovative and adaptable solutions for global retailers.
1 min read
Morrisons chooses Eagle Eye to power the relaunch of its loyalty program, enabling real-time rewards, digital personalization, and customer engagement.
2 min read
Consumer behaviours in APAC reveal opportunities for grocery retailers to drive more loyalty and customer retention by improving their rewards programmes.
4 min read
Discover the current grocery loyalty landscape in Canada and the USA. Download the North American grocery loyalty snapshot or read the full report.