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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.

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An Apology for Omnichannel

An Apology for Omnichannel

 

Omnichannel experiences are essential in retail but rarely implemented correctly. Join recent convert Juan Mendoza, Editor of The Martech Weekly (TMW), who has come around to the idea of the omnichannel experience after reading the latest edition of Omnichannel Retail – How to Build Winning Stores in a Digital World by Eagle Eye CEO, Tim Mason and Sarah Jarvis, Communications and Propositions Director.

In his recent article, An Apology for Omnichannel, Juan discusses how the book changed how he viewed omnichannel as a concept. Instead of simply marketing via multiple channels, he cautions that it’s about creating a personalised, frictionless customer experience across these channels.

Readers can learn how to implement omnichannel strategies and which benefits they can expect to take advantage of while handling the massive amounts of data required to harness the true power of omnichannel in today’s increasingly competitive retail and marketing landscape.

Find out more about Juan’s thoughts about Omnichannel Retail – How to Build Winning Stores in a Digital World and the next generation of omnichannel retail and marketing in the article here: An Apology for Omnichannel.

Eagle Eye Wins Omnichannel Technology Vendor of the Year

Eagle Eye Wins Omnichannel Technology Vendor of the Year

Eagle Eye recognized for excellence in omnichannel loyalty, personalization, and retail tech at the 2025 Omnichannel Technology Awards.

Staples Revamps Loyalty Program With Eagle Eye Technology

1 min read

Staples Revamps Loyalty Program With Eagle Eye Technology

Staples enhances its loyalty program with Eagle Eye's AIR platform, delivering personalized, omnichannel rewards to better engage modern customers.

Omnichannel Retail Trends to Watch This Christmas 2023

1 min read

Omnichannel Retail Trends to Watch This Christmas 2023

Discover how retailers embraced omnichannel strategies to drive customer engagement and sales during the 2023 holiday shopping season.