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The Golden Rule of Customer Success in Modern Retail
Discover why putting customers first is the key to driving business success. Learn how empathy, value, and personalization build stronger loyalty.
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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.
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1 min read
Eagle Eye
on
22 November, 2022
Mitchells & Butlers, one of the UK’s largest hospitality operators, partnered with Driftrock and Havas to launch a successful footfall-driving campaign aimed at increasing in-venue visits and measurable customer engagement.
The campaign offered a 25% discount redeemable at Toby Carvery and Harvester locations across the UK. Designed to track online-to-offline conversions, the initiative leveraged geo-targeted ads and real-time reporting to drive both coupon redemption and lead capture.
This campaign demonstrates the power of combining targeted promotions with digital advertising and smart data capture to increase foot traffic and build a high-intent marketing database.
Read the full case study on Driftrock for more insights into generating and converting leads through digital-to-store campaigns.
Our vision is to power the personalised marketing revolution globally. We create value by ensuring our customers are able to deliver better, more personalised marketing, which is simpler for their teams to execute and cheaper for them to run.
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Plus, enter to win the 2nd edition of Omnichannel Retail by Tim Mason & Sarah Jarvis!
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1 min read
Discover why putting customers first is the key to driving business success. Learn how empathy, value, and personalization build stronger loyalty.
4 min read
Discover how the principles of 'Unreasonable Hospitality' can drive business success by fostering customer and employee loyalty through exceptional service
1 min read
Discover how aligning customer experience with operational efficiency drives long-term success, with insights from industry leaders.