Built to partner at scale

Working with technology, solution, and integration partners to help retailers deliver smarter loyalty and personalization.

mach-member-certifiedGoogle Cloud Premier Technology Partner

 

Become a partner

Explore how we work with partners to build, integrate, and scale loyalty and personalization for retailers.

We're the personalization people.

Our technology helps retailers design and manage world-class loyalty programs that capture rich first-party data - and then applies built-for-retail AI to deliver 1:1 personalization at scale.

Hospitality & QSR

Mitchells & Butlers Boosts Footfall with Driftrock and Eagle Eye

Discover how Mitchells & Butlers drove in-store visits with a targeted digital campaign using Eagle Eye AIR and Driftrock's conversion tracking.

Mitchells & Butlers Boosts Footfall with Driftrock and Eagle Eye

Footfall-Driving Campaign for Mitchells & Butlers Delivers Strong Results

Mitchells & Butlers, one of the UK’s largest hospitality operators, partnered with Driftrock and Havas to launch a successful footfall-driving campaign aimed at increasing in-venue visits and measurable customer engagement.

The campaign offered a 25% discount redeemable at Toby Carvery and Harvester locations across the UK. Designed to track online-to-offline conversions, the initiative leveraged geo-targeted ads and real-time reporting to drive both coupon redemption and lead capture.

Campaign Highlights:

  • 105,000 digital coupons issued
  • 5% redemption rate across 200+ venues
  • 67,000 customer opt-ins generated through the campaign

This campaign demonstrates the power of combining targeted promotions with digital advertising and smart data capture to increase foot traffic and build a high-intent marketing database.

Read the full case study on Driftrock for more insights into generating and converting leads through digital-to-store campaigns.

Related Reading:

The Golden Rule of Customer Success in Modern Retail

1 min read

The Golden Rule of Customer Success in Modern Retail

Discover why putting customers first is the key to driving business success. Learn how empathy, value, and personalization build stronger loyalty.

Blog #6: Unreasonable Hospitality: Lessons in Following the Golden Rule for Business Success

4 min read

Blog #6: Unreasonable Hospitality: Lessons in Following the Golden Rule for Business Success

Discover how the principles of 'Unreasonable Hospitality' can drive business success by fostering customer and employee loyalty through exceptional service

Eagle Eye Powers Pret A Manger's New Pret Perks Loyalty Program

2 min read

Eagle Eye Powers Pret A Manger's New Pret Perks Loyalty Program

Eagle Eye supports the launch of Pret Perks, Pret A Manger's new loyalty program, delivering real-time personalization and seamless digital rewards.