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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.

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1 min read

Key Loyalty Trends Shaping the APAC Region in 2025

Key Loyalty Trends Shaping the APAC Region in 2025

In the article "Seven Loyalty Trends Reshaping the Asia-Pacific Retail Sector" published by the Australian Loyalty Association, Jonathan Reeve, Vice President APAC at Eagle Eye, outlines the top forces influencing loyalty innovation across the region in 2025.

Drawing on experience from working with leading APAC retailers, Reeve highlights the shift toward loyalty as a driver of both customer engagement and new revenue streams. The seven trends include:

  1. Gamification at Scale – Challenges, badges, and rewards that deepen engagement and prompt behavioral change.
  2. Everyday Earn & Burn – Making loyalty matter for essential, high-frequency purchases like groceries and fuel.
  3. Tiered Loyalty Models – Reward structures that build emotional investment and elevate brand status.
  4. Retail Media Convergence – Using loyalty data to power ad targeting and measurement across owned and paid channels
  5. AI-Powered Personalization – Delivering the right offer to the right customer at the right moment through real-time data.
  6. Smarter Partner Ecosystems – Coalition-style programs that are agile, transparent, and data-rich.
  7. Experience-Driven Value – Moving beyond transactional benefits to offer exclusivity, recognition, and convenience

Reeve emphasizes that the most successful retailers in APAC are those treating loyalty not as a marketing afterthought, but as an integrated strategy combining data, tech, and experience design.

👉 Read the full article on the Australian Loyalty Association.

Jonathan Reeve on Adapting Loyalty to Tech Shifts in APAC

4 min read

Jonathan Reeve on Adapting Loyalty to Tech Shifts in APAC

In the article "How Are Brands Adapting to Technological Shifts? Q&A with Top APAC Loyalty Leaders" published by the Australian Loyalty Association, ...

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Personalization in Practice: Enhancing Loyalty Programs

1 min read

Personalization in Practice: Enhancing Loyalty Programs

In her article for the Australian Loyalty Association, Sarah Jarvis, Communications and Propositions Director at Eagle Eye, explores how brands are...

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Maximizing Loyalty ROI: Strategies for Australian Retailers

3 min read

Maximizing Loyalty ROI: Strategies for Australian Retailers

In the article "How Aussie Retailers Can Maximise Loyalty ROI" published by RetailBiz, Sarah Jarvis, Communications and Propositions Director at...

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