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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.

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How to Make Personalized Loyalty a Reality in Retail

How to Make Personalized Loyalty a Reality in Retail

Turning Loyalty Promises into Performance

Personalized loyalty is no longer a futuristic ideal—it's a competitive necessity. In this article for IT Brief Australia, Sarah Jarvis, Propositions Director at Eagle Eye, explains how forward-thinking retailers are closing the gap between loyalty strategy and execution.

Why Most Loyalty Strategies Fall Short

Many businesses understand the value of personalization but fail to deliver at scale. Legacy infrastructure, fragmented data, and a lack of real-time capabilities often hold them back.

AI and Real-Time Tech Are the Bridge

Sarah outlines how platforms like EagleAI are enabling retailers to move beyond segmentation toward 1:1 personalization—driving stronger engagement, increased basket size, and long-term loyalty.

From Tactical Wins to Strategic Advantage

By embedding personalization into the core of their loyalty strategy, retailers can not only meet customer expectations but also unlock sustainable growth.

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Retail Loyalty Trends for 2025: What’s New and What’s Next?

1 min read

Retail Loyalty Trends for 2025: What’s New and What’s Next?

Introduction In the article "Retail Loyalty Trends for 2025: What’s New?", leading voices in customer engagement share what retailers need to know...

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AI-Powered Loyalty Programs Reshape Asia-Pacific Retail

6 min read

AI-Powered Loyalty Programs Reshape Asia-Pacific Retail

How AI Loyalty Programs Are Shaping APAC Retail Retailers in the Asia-Pacific region are rapidly adopting AI-powered loyalty strategies to boost...

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From Holiday Highs to Lasting Loyalty: Strategies That Endure

1 min read

From Holiday Highs to Lasting Loyalty: Strategies That Endure

Introduction In the CustomerThink article, Eagle Eye’s Regional Director, Joel Percy, explores how brands can go beyond short-lived seasonal wins to...

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