1 min read
Retail Loyalty Trends for 2025: What’s New and What’s Next?
Explore the latest trends shaping retail loyalty in 2025, from AI and gamification to evolving customer expectations and next-gen engagement strategies.
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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.
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Personalized loyalty is no longer a futuristic ideal—it's a competitive necessity. In this article for IT Brief Australia, Sarah Jarvis, Propositions Director at Eagle Eye, explains how forward-thinking retailers are closing the gap between loyalty strategy and execution.
Many businesses understand the value of personalization but fail to deliver at scale. Legacy infrastructure, fragmented data, and a lack of real-time capabilities often hold them back.
Sarah outlines how platforms like EagleAI are enabling retailers to move beyond segmentation toward 1:1 personalization—driving stronger engagement, increased basket size, and long-term loyalty.
By embedding personalization into the core of their loyalty strategy, retailers can not only meet customer expectations but also unlock sustainable growth.
Our vision is to power the personalised marketing revolution globally. We create value by ensuring our customers are able to deliver better, more personalised marketing, which is simpler for their teams to execute and cheaper for them to run.
Get the latest insights, research, and news delivered straight to your inbox.
Plus, enter to win the 2nd edition of Omnichannel Retail by Tim Mason & Sarah Jarvis!
No spam. We promise. 💜
1 min read
Explore the latest trends shaping retail loyalty in 2025, from AI and gamification to evolving customer expectations and next-gen engagement strategies.
6 min read
Explore how AI-driven loyalty programs are transforming retail in the Asia-Pacific region, according to Eagle Eye’s new regional insights and eBook.
1 min read
Turn seasonal spikes into long-term loyalty. Explore strategies retailers can use to maintain momentum & deepen customer relationships beyond peak periods.