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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.

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What FMCG Brands Must Prioritize for Omnichannel Success in 2025

What FMCG Brands Must Prioritize for Omnichannel Success in 2025

Introduction

In a recent article from Econsultancy, industry leaders explore the shifting dynamics of FMCG retail heading into 2025. With consumers embracing a blend of physical and digital experiences, brands are being urged to future-proof their strategies by investing in technology, personalization, and data integration to remain competitive.

Understanding the New Consumer Behavior

Consumers now expect seamless engagement across channels—whether shopping in-store, online, or via mobile apps. The ability to meet these expectations with tailored experiences is becoming a key differentiator for FMCG success.

Strategic Investment in Omnichannel Capabilities

The article emphasizes that FMCG brands must align their loyalty, data, and promotional strategies with omnichannel principles. Prioritizing flexible, integrated platforms that unify the customer journey will be vital for driving growth in 2025 and beyond.

Why Deploying Eagle Eye AIR Will Reduce Your Total Cost of Ownership vs. Building a Solution In-House

6 min read

Why Deploying Eagle Eye AIR Will Reduce Your Total Cost of Ownership vs. Building a Solution In-House

Discover how deploying Eagle Eye AIR can significantly reduce your total cost of ownership compared to building an in-house solution.

Black Friday and Cyber Monday: Expert Tips for Retail Success

4 min read

Black Friday and Cyber Monday: Expert Tips for Retail Success

Discover expert tips from Eagle Eye and others on driving Black Friday and Cyber Monday success with personalization, loyalty, and strategic planning.

Inside Woolworths' AI Personalization Strategy for Retail Growth

1 min read

Inside Woolworths' AI Personalization Strategy for Retail Growth

Discover how Woolworths is using predictive AI to enhance personalization, improve customer loyalty, and drive growth across its retail operations.