Flybuy & Eagle Eye Partnership Powers Smarter Customer Experiences

Partnership Overview

Flybuy, the industry-leading AI-powered location engine that powers over 40,000 restaurants, retailers, and grocers worldwide, announced a strategic partnership with Eagle Eye, a leading SaaS and AI technology company that enables retail, travel, and hospitality brands to earn the loyalty of their end customers through real-time, omnichannel, and personalized consumer marketing.

Together, Flybuy and Eagle Eye will deliver a combined solution that bridges the gap between customer engagement and operational execution, enabling brands to create more personalized, timely, and frictionless experiences from order to fulfillment.

By combining Flybuy’s advanced location-based technology and real-time order readiness intelligence with Eagle Eye’s best-in-class loyalty, promotions, and AI personalization capabilities, restaurant and retail brands can better understand customer behavior, streamline operations, and increase customer satisfaction and retention.

“Flybuy is focused on helping brands create exceptional customer experiences using AI-powered location technology “Partnering with Eagle Eye allows us to extend that value even further by connecting fulfillment moments with personalized engagement opportunities that drive loyalty and repeat business.”

Consumers increasingly expect convenience, personalization, and speed across every touchpoint. Through this partnership, brands can now trigger personalized offers, loyalty rewards, and engagement opportunities based on real-world customer behaviors and location events.

Flybuy’s technology powers millions of customer interactions annually through solutions including pickup, order readiness notifications, dine-in service optimization, and guest arrival tracking. Integrated with Eagle Eye’s loyalty and promotional ecosystem, brands can now create a more connected and intelligent customer experience from purchase through fulfillment.

“Our partnership with Flybuy represents a meaningful step forward in helping retailers create truly connected customer journeys. Personalizing the omni-channel experience with ‘marketing in the moment’ provides relevancy to the customer, increased sales and incremental revenue from CPGs. Together, we’re enabling brands to deliver more relevant, seamless experiences in a personalized manner

- JEFF BASKIN, CRO AT EAGLE EYE

Benefits for Retailers

Key benefits of the partnership include:

• Real-time personalization tied to customer arrival and fulfillment moments

• Enhanced loyalty and rewards experiences across digital and physical touchpoints

• Improved operational efficiency for pickup, delivery, and dine-in orders

• Increased customer satisfaction through more seamless, connected experiences

• Actionable customer insights powered by combined behavioral and location data

As consumer expectations continue to evolve, Flybuy and Eagle Eye are committed to helping brands deliver smarter, more responsive customer experiences that build long-term loyalty and drive measurable business results.

About FlyBuy

Flybuy is the leading omnichannel location platform leveraging AI-powered technology to optimize speed of service across pickup, delivery, and drive-thru. In an era where every second matters, especially for order-ahead and off-premise fulfillment, Flybuy reduces wait times and ensures fast, accurate, and seamless handoffs—boosting both operational efficiency and guest satisfaction.

Through its integrated Marketing Suite, Flybuy also enables brands to deliver hyper-targeted, moment-based messages during key stages of the customer journey—helping to drive engagement, increase check size, and support broader loyalty initiatives. Tailored for restaurants, grocery, and retail, Flybuy's AI-driven location engine is transforming how brands manage off-premise transactions and drive customer lifetime value.