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Loyalty Tech Trends for 2025: Eagle Eye’s Expert Predictions
Discover Eagle Eye’s expert insights on loyalty tech trends for 2025, including AI, personalization, and the future of customer engagement.
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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.
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Eagle Eye
on
17 January, 2025
In RetailBiz’s expert roundup, Eagle Eye vice president for APAC, Jonathan Reeve, shares his perspective on where retail media is headed in 2025. As brands look to unlock new value from their first-party data and increase engagement through precision targeting, this year is expected to mark a turning point in how retail media networks are activated and monetized.
Reeve emphasizes that retailers must fully harness their owned data to build differentiated retail media propositions. The ability to offer measurable ROI and audience addressability will be crucial for attracting brand spend and driving incremental revenue.
As the article notes, AI will play a central role in enabling dynamic segmentation and real-time ad delivery. This will allow retailers to offer brands more personalized campaigns that resonate with individual shoppers.
Reeve also cautions that for retail media to succeed long-term, it must enhance—rather than interrupt—the customer journey. The goal is to serve value-adding messages that feel relevant and seamless within the shopping experience.
Our vision is to power the personalised marketing revolution globally. We create value by ensuring our customers are able to deliver better, more personalised marketing, which is simpler for their teams to execute and cheaper for them to run.
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1 min read
Discover Eagle Eye’s expert insights on loyalty tech trends for 2025, including AI, personalization, and the future of customer engagement.
1 min read
Eagle Eye CEO Tim Mason shares his views on the future of real-time loyalty marketing and why relevancy and timeliness are the new standards of success.
1 min read
Explore three key challenges predictive AI presents for retailers in 2024 and how to overcome them to unlock personalization, efficiency, and growth.