9 min read
Triggering the Flow State for Software Engineers
Over the last 5 years at Eagle Eye I’ve seen our teams grow from being a rather unstructured hodgepodge of talented individuals, innovating under...
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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.
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John Durrant on Nov 18, 2020 10:19:00 AM
To lay the foundations of a successful inquiry into Site Reliability Engineering (SRE) and how it can inform the way we deliver and maintain our Software, and run our Technical Operations at Eagle Eye, Steve Rothwell (CTO and founder of Eagle Eye) asked the senior Leadership team to attend the Linux Academy to obtain our first level Site Reliability Engineering qualifications.
Steve wanted the entire leadership team, technical or otherwise, to be on-board with the thoughts behind the approach and its language and concepts.
Here I interview our CEO, Tim Mason, to hear about his experience and thoughts after completing the initial SRE training.
Q. Tim, many of our Technical people have enjoyed learning on the Linux Academy platform, but you are our first non-technical Guinea pig, how was it for you?Q. Were there any other concepts which informed your thinking?
Well, finally I was taken by the concept of toil, again this resonated with my past where we had tried to identify all back office processes undertaken by store staff with the aim of removing them in order to create more time for these staff to serve customers. It is our duty as managers to champion the removal of ‘bad’ work i.e. toil to improve the jobs of our colleagues and make our organisations as efficient as possible.
Thank you so much Tim for taking the time to articulate your understanding of SRE and its potential implications for us as a business.
As we continue to seek ideas to improve our processes, learning from others, and implementing them into the ways we work, it’s vital that we have the culture of inter-departmental understanding and support so that we feel we are all heading in the same direction.
We will be opening the Linux Academy SRE course to others across the business so that we develop a common understanding as we take our first steps to augmenting our Software Development Lifecyle, Technical Operations, Quality Control and Support with the disciplines of SRE.
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9 min read
Over the last 5 years at Eagle Eye I’ve seen our teams grow from being a rather unstructured hodgepodge of talented individuals, innovating under...
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I am excited to announce that the Engineering and Technical teams at Eagle Eye will be publishing some of our non-proprietary software components and...
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