Eagle Eye Blog | Insights on Loyalty, Personalization & Retail AI

Mitchells & Butlers Boosts Footfall with Driftrock and Eagle Eye

Written by Eagle Eye | 22 November, 2022

Footfall-Driving Campaign for Mitchells & Butlers Delivers Strong Results

Mitchells & Butlers, one of the UK’s largest hospitality operators, partnered with Driftrock and Havas to launch a successful footfall-driving campaign aimed at increasing in-venue visits and measurable customer engagement.

The campaign offered a 25% discount redeemable at Toby Carvery and Harvester locations across the UK. Designed to track online-to-offline conversions, the initiative leveraged geo-targeted ads and real-time reporting to drive both coupon redemption and lead capture.

Campaign Highlights:

  • 105,000 digital coupons issued
  • 5% redemption rate across 200+ venues
  • 67,000 customer opt-ins generated through the campaign

This campaign demonstrates the power of combining targeted promotions with digital advertising and smart data capture to increase foot traffic and build a high-intent marketing database.

Read the full case study on Driftrock for more insights into generating and converting leads through digital-to-store campaigns.

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