In the MarTech Series article "Are Marketers Primed for Third‑Party Program Progress?", Jonathan Reeve, Vice President APAC at Eagle Eye, examines how brands can adapt loyalty programs to support third-party redemption models.
Reeve highlights that while third-party programs offer brands expanded reach and enhanced value for customers, success lies in balancing innovation with operational pragmatism. Key considerations include:
Reeve notes that brands ready to expand their loyalty ecosystems—while keeping the customer experience smooth—will gain a competitive edge in the emerging loyalty landscape.