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How AI Is Revolutionising Loyalty Programs with Personalization

Written by Eagle Eye | 27 March, 2025

Artificial intelligence is rapidly changing how businesses approach customer loyalty. By using AI-powered insights, companies can now deliver personalized rewards, targeted offers, and real-time engagement that goes far beyond traditional points-based systems.

In this article, discover how major brands like ALH Hotels and IMO Car Wash are using AI to create loyalty programs that feel tailored to each individual customer—resulting in stronger relationships and better ROI.

From advanced data analytics to machine learning models that predict customer behavior, this shift marks a major step forward in how loyalty programs drive real business results.

Learn how AI is redefining loyalty—and what it could mean for your business.