In a fast-changing retail landscape, personalization powered by AI is becoming the new standard. In Rethink Industries, Cedric Chereau, Managing Director at EagleAI, offers a compelling perspective on how artificial intelligence is transforming customer experiences at scale.
According to Cedric, the key to modern retail success lies in data activation. AI can analyze complex shopper behaviors in real-time, enabling retailers to deliver more relevant, timely, and valuable offers. He explains how EagleAI empowers businesses to move beyond traditional segmentation to dynamic, behavior-based targeting strategies that drive deeper engagement.
AI isn’t just about technology — it’s about enabling smarter human experiences. As personalization becomes table stakes, retailers must adopt intelligent systems that learn, adapt, and evolve with each customer interaction. At Eagle Eye, we believe AI is key to delivering measurable loyalty outcomes and long-term business growth.