Retailers across the Asia-Pacific region are rethinking loyalty—and Eagle Eye's new eBook, Loyalty’s Next Chapter: The Forces Reshaping Retail in 2025, dives deep into how these programs are evolving into powerful tools for customer retention and revenue growth.
The report outlines seven key loyalty trends, including the measurable return on AI investments, the rapid scaling of AI-driven personalization, and the renewed interest in coalition loyalty models. It also explores how consumer expectations are shifting, and why brands must adapt or risk falling behind.
Whether you're a retail marketer, loyalty strategist, or brand leader, this eBook offers valuable insights into the strategies leading retailers are using to win loyalty in a competitive APAC market.