Mobile Gift Vouchers

 


UK retail gift vouchers are currently bucking the retail trend, with consumer sales being up 17.5% yoy in Q2 2011. But for retailers, it can get to expensive issue these, and is virtually impossible to engage with the customer who actually received the voucher.

Eagle Eye has developed the next evolutionary step for retailers in vouchering. With our mobile gift voucher technology, we provide retailers with the full story from initial purchase to in-store redemption and beyond. This is because we can offer engagement with all parties involved in the mobile gift voucher transaction, whilst saving on printing costs and being better for the environment.

(source: UK Gift Card and Voucher Association, July 2011)
 

 

The Exciting Part

Using the Eagle Eye mobile gift voucher technology means you now can engage with both the buyer AND the recipient. As the voucher is issued via mobile, we can send the recipient a reminder, making un-redeemed gift vouchers a thing of the past. When the code is entered into the EPoS, our system instantly acknowledges that unique one-off code has now been used, and generates a CRM report (where, when, on what etc)… And if the customer doesn’t use all the balance in one go, that’s fine - we can send a new mobile gift voucher for the exact amount remaining to be redeemed another time.

For business, our secure and robust mobile gift vouchers technology offers considerable cost efficiencies. There are no plastic or paper gift vouchers to issue, not only saving on printing, postage and transport costs, but making them better for the environment too.

Mobile gift vouchers can be used for more than just gifts – retailers can also use them for refunds, instantaneously issuing them to a customer’s mobile, meaning no fuss, no delay and better customer service without having to go into store.


The Technical Part

Eagle Eye works directly with EPoS providers, so it’s easy to enable our service. And if we’re not, there’s no need for an expensive and time consuming changes to hardware - all that is required is a relatively trivial software integration and after that we’re ready to go.
 
 

 
If you’d like to have a chat to see what Eagle Eye could do for your business,
why not get in touch.
Tel: +44 (0)1483 246 530
Email: info@eagleeye.com

 
 

Eagle Eye is a world leader in mobile coupons and gift vouchers. Using our patented technology, we integrate with retailers' existing card terminals and EPoS systems to enable the secure distribution and in-store redemption of mobile coupons and gift vouchers. This provides a great customer experience, alongside key retailer benefits such as cost efficiency, customer engagement and intelligent, real-time CRM data.

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